AUSTIN – June 11, 2019 – Texas Gas Service, a division of ONE Gas, Inc., today announced a new convenient feature for customers. Customers can choose to be alerted about their accounts through text and email messages.

Through a new communication preferences feature, customers can elect to receive alerts reminding them when their bill is due, confirming payment and notifying them of any general account updates. Customers who have provided a cell phone number or email address and have agreed to receive text and email messages about their account will automatically be opted in to the new messaging system.

“This messaging system makes conducting business with us even more convenient for the customer,” said Brian Burke, vice president of customer service. “You have the ability to select and opt-in to all alerts you find useful.”

Customers are encouraged to log in to their account at www.TexasGasService.com and select, “Make Changes to my Account.” From there, they can manage all of their alert and message preferences.