EL PASO, Texas – June 29, 2014 – Over the last couple of days, Texas Gas Service has diligently worked to resume normal odorization in its natural gas distribution system in El Paso County. The company will continue to provide updates as conditions change.
Odorant is used to give natural gas a distinctive odor. Most people describe the smell as rotten eggs or a sulfur-like odor. As the company works to bring odorant to proper levels, some people may encounter a strong odorant smell outside for a brief period. If El Paso residents smell a sustained odor outside, or smell odorant inside, please call the emergency dispatch line at 800-959-LEAK (5325) or 911.
With low odorant levels, natural gas may have little to no smell. Until further notice, individuals in the affected area should not rely exclusively on their sense of smell to detect the presence of natural gas. It is especially important that the public be alert to other signs of a potential leak, which include:
- Hissing or blowing sounds
- Standing water continuously bubbling
- Dirt or water blowing in the air
- Dead or decaying vegetation
- Individuals that are performing work on natural gas piping or that are installing natural gas appliances should not rely on smell to determine the presence of natural gas or leaks.
Individuals that are performing work on natural gas piping or that are installing natural gas appliances should not rely on smell to determine the presence of natural gas or leaks. See this website for further details.
If you suspect a natural gas leak, please do not operate any electrical devices, such as light switches, garage doors, computers, cell phones and landlines. Leave the area immediately, then call us at 800-959-LEAK (5325) or call 911.
