EL PASO, Texas – July 9, 2013 – Texas Gas Service advises customers to be alert for potential telephone fraud involving individuals posing as Texas Gas Service representatives. Several customers have contacted the company’s customer service department after receiving suspicious calls requesting personal information or demanding payment over the phone.
According to recent reports, a Spanish-speaking caller contacts customers asking for debit card or electronic check information as payment for a past-due balance. Texas Gas Service discourages customers from providing personal and confidential information to any unknown party over the telephone unless the customer initiated the contact.
If a customer receives a suspicious call, they should hang up and call Texas Gas Service at 800-700-2443 to verify the information. Customers also may report the incident to their local law enforcement agency.
Texas Gas Service provides clean, reliable natural gas to more than 620,000 customers in the state of Texas, including customers in Austin, El Paso, the Gulf Coast and the Rio Grande Valley. It is a division of ONEOK, Inc. (pronounced ONE-OAK) (NYSE: OKE), a diversified energy company. ONEOK is the general partner and owns 43.4 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the United States and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers. ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas and Texas. ONEOK is a Fortune 500 company and is included in the Standard & Poor’s 500 stock index.
According to recent reports, a Spanish-speaking caller contacts customers asking for debit card or electronic check information as payment for a past-due balance. Texas Gas Service discourages customers from providing personal and confidential information to any unknown party over the telephone unless the customer initiated the contact.
If a customer receives a suspicious call, they should hang up and call Texas Gas Service at 800-700-2443 to verify the information. Customers also may report the incident to their local law enforcement agency.
Texas Gas Service provides clean, reliable natural gas to more than 620,000 customers in the state of Texas, including customers in Austin, El Paso, the Gulf Coast and the Rio Grande Valley. It is a division of ONEOK, Inc. (pronounced ONE-OAK) (NYSE: OKE), a diversified energy company. ONEOK is the general partner and owns 43.4 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the United States and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers. ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas and Texas. ONEOK is a Fortune 500 company and is included in the Standard & Poor’s 500 stock index.
