Austin, Texas – Dec. 19, 2013 – Texas Gas Service wants customers to be aware of a potential telephone scam that involves people posing as company employees demanding payment for their natural gas bills over the phone.
According to recent reports, a caller contacts customers requesting debit card or electronic check information as payment for a past-due balance. Texas Gas Service does not conduct business in this way and discourages customers from providing personal information over the phone unless the customer has made the initial contact.
If a customer receives a suspicious call, they should hang up and call Texas Gas Service at 800-700-2443 to verify the information. Customers also may report the incident to their local law enforcement agency.
Texas Gas Service is the third largest natural gas distribution company in Texas, providing clean, reliable natural gas to more than 620,000 customers in 97 communities. Texas Gas Service provides natural gas service to customers in Austin, El Paso and Rio Grande Valley areas as well as Galveston, Port Arthur, Weatherford and several communities in the Permian Basin and the Texas panhandle. Texas Gas Service is a division of Tulsa-based ONEOK, Inc. (NYSE:OKE), a diversified energy company. ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas, and Texas. The company’s energy services operation focuses primarily on marketing natural gas and related services throughout the U.S. ONEOK is the general partner and owns 41.3 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the U.S. and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers. ONEOK is a Fortune 500 company.
For more information, visit the Web sites at www.texasgasservice.com.
According to recent reports, a caller contacts customers requesting debit card or electronic check information as payment for a past-due balance. Texas Gas Service does not conduct business in this way and discourages customers from providing personal information over the phone unless the customer has made the initial contact.
If a customer receives a suspicious call, they should hang up and call Texas Gas Service at 800-700-2443 to verify the information. Customers also may report the incident to their local law enforcement agency.
Texas Gas Service is the third largest natural gas distribution company in Texas, providing clean, reliable natural gas to more than 620,000 customers in 97 communities. Texas Gas Service provides natural gas service to customers in Austin, El Paso and Rio Grande Valley areas as well as Galveston, Port Arthur, Weatherford and several communities in the Permian Basin and the Texas panhandle. Texas Gas Service is a division of Tulsa-based ONEOK, Inc. (NYSE:OKE), a diversified energy company. ONEOK is among the largest natural gas distributors in the United States, serving more than 2 million customers in Oklahoma, Kansas, and Texas. The company’s energy services operation focuses primarily on marketing natural gas and related services throughout the U.S. ONEOK is the general partner and owns 41.3 percent of ONEOK Partners, L.P. (NYSE: OKS), one of the largest publicly traded limited partnerships, which is a leader in the gathering, processing, storage and transportation of natural gas in the U.S. and owns one of the nation’s premier natural gas liquids (NGL) systems, connecting NGL supply in the Mid-Continent and Rocky Mountain regions with key market centers. ONEOK is a Fortune 500 company.
For more information, visit the Web sites at www.texasgasservice.com.
